Refund policy

Creativeinstep.com may, but is under obligation to, Honor the request for a refund for the following reasons: Creativeinstep.com & the owner Nilesh Mohite of this website Creativeinstep.com Is a participant in the Amazon Service LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon properties including, but not limited to amazon.increativeinstep.com. delivery of the product.
Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, creativeinstep.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item; creativeinstep.com does not personally, directly, or officially ship the products. Therefore the refunds shipping claims or disputes must be and can be directly raised via Amazon. in.
Non-delivery of the product: Due to an issue with the mail or Courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, creativeinstep.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Download issue: You have problems that prevent you from downloading the product. Creativeinstep.com recommends that you contact the support team for your browser provider, as creativeinsep.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our support team for its approval of your refund request;
Product not as described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots ) of each type of product offered before making a purchase.
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